FAQ

Is it really free?

Yes! We want everyone to have access to cool stickers. Our goal is to finance our free sticker service through sponsors and partnerships.

How many stickers come in each pack?

We try to send about 10 stickers per month. The amount varies by month and by the interests you select. We typically will send more than 10 but sometimes may send less. Every month is different!

Who is eligible to subscribe to StickerSoup?

You must be 13 years or older and live in the United States to signup for StickerSoup.

When will I receive my stickers?

We try to send out our sticker packs at the beginning of every month. We will send a notification email once they have been shipped.

I signed up but did not get the email confirmation

Check your junk mail box for an email from StickerSoup. If you are using Gmail, it sometimes shows up in the promotions folder. If you still do not receive an email after a day or so, fill out the form again making sure your email address is correct.

I got the shipment email but I still haven’t received my sticker package

If you still have not received your stickers by the second week of the month, please contact us and we will investigate the delay.

How do I update my preferences?

You can change your interests at any time on the Update Preferences page. Completing this form will override your previous preferences so be sure to select all categories you want.

How do I change my address?

You can change your address by filling out the Update Address form.

How do I unsubscribe?

You may unsubscribe from our service at any time on our Unsubscribe page.

Other questions?

Contact us at contact@stickersoup.com

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